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Our Terms & Conditions

Please read these Terms & Conditions carefully.

We recommend you keep a copy of these Terms and Conditions for your own reference


Your use of this website is subject to the following terms and conditions and by using this Website you agree to be bound by these terms and conditions, whether or not you register as a member of If you do not agree to be bound by the Terms and Conditions or the Privacy Policy you may not use the Website or Service.

If there is anything you do not understand please feel free to email any enquiry to us at

Changes to the Terms and Conditions

These Terms and Conditions may be changed by us from time to time. Changes will be effective immediately upon posting of the updated terms and conditions on this Website. You are responsible for ensuring you are familiar with the latest terms and conditions. Continuing to use the Website represents your agreement to be bound by the terms and conditions as amended.

The Service

1. Home Carers Direct operates a website ("the Website") for the purpose of providing a service ("the Service") of providing classified advertisements from third party Members ("Advertisers") and enabling registered members ("Members") to apply to such advertisements, at which point will forward the Members details to the Advertiser or display further application instructions. We provide search tools to help Advertisers find Members and to communicate through a private messaging platform without sharing personal details or contact information.

2. We are not responsible for the content, and make no warranty as to the accuracy of the advertisements. Members should always use their own judgement in deciding whether or not to apply for any of the jobs advertised on this Website. We shall not be liable under any circumstances for the actions of any Advertiser featured on this Website. Members acknowledge that Home Carers Direct is not responsible or liable for any dealings between themselves and third party Advertisers, including payment for and delivery of products and services and any other terms, conditions, warranties or representations associated with such dealings.

3. Home Carers Direct is not responsible for the content, and makes no warranty as to the accuracy of Members personal information. Advertisers should always use their own judgement in deciding whether to contact and hire Members. We shall not be liable under any circumstances for the actions of any Member.

4. Submitting an advertisement on is taken as consent to the use of your name, website, email, logo, and job information in marketing and promotional activities conducted by Home Carers Direct.


5. This service is provided in good faith by Home Carers Direct. No liability can be accepted for loss or expense as a result of using this Website. By using the Website you agree that in no circumstances shall we be liable for any indirect, incidental, special or consequential damages, including, but not limited to, loss of business or profits or any other financial loss, arising out of or in any way connected with the use of the Website, under any law or on any basis whatsoever whether contractual or otherwise. While we will endeavour to moderate the Website to remove all objectionable content, we will not be responsible for the quality, accuracy or fitness of the material and will not be responsible for any errors, viruses, incompatible software or interruption in service.

User Responsibitily

6. We do not verify the identity of or any information provided by Advertisers or Members and as such it is the responsibility of each Advertiser & Member to ensure they perform these tasks themselves, including complying with all applicable laws.


7. You agree to release, indemnify and keep indemnified us from and against all actions, claims, costs (including legal costs and expenses) losses, proceedings, damages, liabilities, or demands suffered or incurred by us to any person arising out of or in connection with your use of our services. We do not introduce, supply nor select Members to Advertisers. Any agreement between an Advertiser and Member regarding the provision of services is solely between themselves and We are not party to any such agreement. Any issues concerning the conduct of a Member or Advertiser including, without limitation, the services received by the Advertiser or payment due to the Member, must be resolved directly by the Advertiser and the Member. Home Carers Direct will not be held responsible and expressly disclaims any liability whatsoever for any claims, demands or damages direct or indirect of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such issues. By using this Site or our Services, you do hereby represent, understand, and expressly agree to indemnify and hold Home Carers Direct harmless for any claim or controversy that may arise from any disputes between you and any other user(s) of the Site. You agree to take reasonable precautions in all interactions with other users of the Site or the Services, particularly if you decide to meet offline or in person. By using the Site or the Services, you do hereby agree to report any alleged improprieties of any users therein to Home Carers Direct immediately by emailing


8. The terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from matters relating to the Website shall be exclusively subject to the jurisdiction of the courts of England and Wales.

Copyright and Intellectual Property

9. Copyright and other intellectual property in the content of this Website is the property of Home Carers Direct and is protected under UK law and under international conventions and similar laws abroad. You are not permitted to use or reproduce or allow anyone to use or reproduce the name and logo of Home Carers Direct for any reason without our express written permission.

10. You will not copy, download, reproduce, republish, broadcast or transmit in any manner whatsoever, any material on the Website except as is strictly necessary for your own personal non-commercial and home use. You acknowledge that by posting materials on this Website you grant to us royalty free, perpetual and irrevocable worldwide license to use the materials both within the Website and in any other manner.


11. You are responsible for ensuring that no material you post on, nor any activity or communication you make through the Website, will be capable of:

  • Infringing intellectual property, right to privacy, or any other rights of the individual or entity.
  • Breaching any applicable law.
  • Appearing to be offensive, threatening, false, obscene, pornographic, misleading or unreliable.

Responsibility for Minors

12. This site is intended for persons aged 18 or over.


13. Advertisers will access the Website free of charge where appropriate and obtain information submitted by Members, and be able to post Advertisements. Home Carers Direct does not make a charge for the placing of Classified Ads by Advertisers, nor is it necessary to register in order to place an Ad.

14. Members need to register and pay a subscription in order to use this service. Applicable fees will be set out in our price list and on the FAQ page of

15. Home Carers Direct does not make a charge to an Advertiser in the event that it employs a Member, nor does it take any compensation or commission from the Member.

16. All information provided to us must be complete and accurate. If your information changes you will be responsible for providing us with the updated information. We shall not be held liable for any loss, damage or consequences as a result of inaccurate or incomplete information we receive from you.

Usernames and Passwords

17. When registering as a Member on you choose your username and password. All usernames and/or passwords are exclusive and non-transferrable and must be treated as strictly confidential at all times.

18. Advertisers may share usernames and passwords within the same organisation provided that sufficient care is taken to ensure compliance with these terms and conditions and that such access is not abused.

19. You are responsible for any use of our Website with your password and protecting your password from unauthorised use.

20. In the event that you become aware of a breach or potential or suspected breach of clause 16 above then you must inform us immediately by email to

Member Contact

21. You agree that when you create a profile will publish your information, photos, and videos, and allow other members to contact you. You also agree that you will not use the contact system to send junk mail, spam, offensive messages, or for any purpose other than those directly related to jobs. Home Carers Direct will be the sole judge of any breach of conditions. Any breach of these conditions can result in your membership being terminated and a permanent ban from the site. No refund will be given if you have breached the conditions of use. For the avoidance of doubt, we shall not post your personal information (such as addresses and telephone numbers) on the Website without having obtained your prior consent.


22. Payment for this service is by credit or debit card only. For your security and convenience we use PayPal as our merchant. Payment will only be deemed to have been received by us when it has cleared into our PayPal account. If you opt to pay by Paypal e-cheque this can take up to 10 days to clear.


23. Subscription to is on an automatic recurring basis, for which there is a one time charge followed by recurring period charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Subject to these terms and conditions, the Contract shall continue until the subscription is cancelled by Members via Paypal. Once cancelled Members will still have full access to the site until the end of the current payment term.

Price Changes

24. We reserve the right to increase fees or introduce new prices or charges at any time. Current Members will be notified no less than 10 working days before their next period charge of this change.


25. You agree that no refund of any fees will be due to you in the event of your terminating the Contract, failure to cancel your subscription via Paypal, nor in the event of Breach of Contract.

Breach of Contract

26. Without limiting any other rights and remedies available to Home Carers Direct, we may limit your activities on the web site, remove your advertisements, remove your profile and files, issue a warning to you, suspend or terminate your membership, or refuse to provide our services to you if you breach these terms and conditions or where Home Carers Direct considers it appropriate.

Cancellation of Subscription

27. You may cancel your subscription and request the removal of your information from the Website at any time. You must cancel your subscription via your Paypal account no later than 24 hours prior to the next period charge date. Failure to cancel within this time will result in a further payment being made by yourself, of which no refund will be due. To request removal of your information send an email to

28. If the payment of any fees by you is not made in accordance with these terms and conditions you will be deemed to have requested the termination of the Contract as provided in clause 20.


29. Although we take reasonable steps to prevent the introduction of viruses or other destructive materials to our Website we do not guarantee that the service or materials that may be available from our Website do not contain such destructive features. We shall not be liable for any damages or liability attributable to such features. If you use any materials available through this Website you do so entirely at your own risk.

Site Access

30. Access to our site may be interrupted, restricted or delayed from time to time. We will not be liable for damages or costs in these circumstances.

Third Party Websites and Services

31. You acknowledge and agree that we are not responsible for the availability of any third party website that may be linked in an advertisement and we do not endorse and shall not be held responsible or liable for any content, advertising, information, services or products on or available from such websites.


32. If any of these terms, conditions or clauses is found to be invalid or otherwise unenforceable by a court, the remainder of these terms and conditions shall continue to have full force and effect.

Privacy Policy

Please review our Privacy Policy.

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Our Members Say...

Success Story

"Through Home Carers Direct I was able to start working with Carla who has MS. Carla is a wonderful woman with an amazing spirit. I am so glad to have found her and I am looking forward to the coming..."

- Thomas L -

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